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How To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. You should have the skills required in sales management so that you can lead your team in achieving their target.
You must be a very approachable person for effective management of the team. Sometimes, you and your team should be held accountable for actions and statement.
If you are new to being a manager, you will often make mistakes. Accept that you are not always right and admit that to your team members. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
Giving regular instructions to the team members is one mistake that managers of a sales team do especially if one was a sales person. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, directing your team members on regular basis will hinder them from coming up with unique solutions to the challenges they are going through. You will not be building a sales team rather you will be building clones of yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. You should have a team that has different solutions to the same problem. There are various styles that can be used to effectively manage your team. Each style should be used at its right time and place.
Consultative approach is one of the approaches you can use when faced with a challenge. Consult from your team members on what you should do. Do no tell them. See what they think about the situation, account or customer. You should understand how your team want to have their problems solved and how they want you to help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. If your predecessor was a directive manager, this will undoubtedly happen. You should not give up on giving them a chance to come up with possible solutions for their problems rather you should encourage them to always get unique answers to different challenges. As you operate, you will see how they think and operate and at the same time they will appreciate you for teaching them how to fish rather than just feeding them.